Chris Rowland has led Pet Supplies Plus and its team members to record growth since his appointment to Chief Executive Officer in October 2014, and his strategy is a simple one: deliver a dazzling experience, outstanding value and incredible convenience to every neighbor who walks into our stores.

Chris is a seasoned pet industry veteran, having pawed his way up the corporate ladder at PetSmart from 1996 to 2011 and making a name for himself in retail operation. Starting as a store manager in Toronto, he worked his way up to Vice President, US Operations and ultimately, President of PetSmart Canada, where he and his turnaround team transformed the struggling retail chain into the largest and most profitable pet specialty retailer in Canada.

Chris earned his bachelor’s degree from the University of Western Ontario in London, Ontario, Canada. He is a proud dad to a human daughter and son, as well as to Daisy, his Frenchie and the company’s Chief Dog Officer, who joins him on every store visit.

Dan McNamara joined Pet Supplies Plus in 2019 as Vice President – Corporate Controller and was promoted to Chief Financial Officer in February 2020. In his role, Dan oversees the company’s finance, accounting, treasury, and tax areas. He also has enterprise responsibility for supply chain and information technology.

Prior to joining Pet Supplies Plus, Dan spent nine years at Domino’s Pizza, where he held roles of increasing responsibility within finance and accounting. He began his career in the audit practice at PricewaterhouseCoopers LLP. Dan earned his bachelor’s degree in accounting from Clearwater Christian College and his Master of Business Administration from the Ross School of Business at the University of Michigan. He is a licensed Certified Public Accountant in the state of Michigan.

Dan and his wife have three children, and their Australian Labradoodle, Scout, helps keep the family busy at home.

As the Chief Development & Stores Officer, Nick spearheads the expansive store growth and internal operations for Pet Supplies Plus. With an impressive career spanning over 25 years in sales and retail, Nick has dedicated over 12 years to accelerating Pet Supplies Plus’s success, ascending from District Team Leader to Divisional Vice President, and finally assuming the role of Chief Development & Stores Officer.

Nick’s relentless determination has propelled franchise growth, with plans to double the number of stores in the coming years. Under his dynamic leadership, Pet Supplies Plus earned recognition as a Top Growth Franchise by Entrepreneur magazine, a testament to Nick’s strategic vision and commitment to excellence. Before joining Pet Supplies Plus, Nick held progressive roles at Best Buy, where he led teams to unprecedented growth. Nick’s multifaceted expertise and dedication to growth continue to shape the success of Pet Supplies Plus in the ever-evolving retail landscape.

Outside the boardroom, Nick, alongside his wife and three children, shares their home with an extended family of four dogs – Wade, Brooklyn, Stella and Emmie – as well as one bunny, two mini-donkeys, four goats, one mini pig and, of course, a partridge in a pear tree.

Michelle Harding is a driving force behind Pet Supplies Plus’s retail success, currently serving as the Senior Vice President of Stores. With over 30 years of invaluable retail experience, Michelle has been a cornerstone of our growth and prosperity since joining the company over 10 years ago.

Michelle’s career has been a strategic journey through various pivotal roles at Pet Supplies Plus, including District Team Leader, Director of Live, Services & Engagement, Divisional Vice President of Stores and Vice President of Stores.  Building on a rich background in the retail industry, Michelle previously held instrumental positions at organizations like The Limited, Bed Bath and Beyond, Jo-Ann Fabrics and Craft, Petco and Unleashed by Petco, contributing significantly to their respective growth phases.

An alumna of the University of Akron with a Bachelor of Arts in Political Science, Michelle has not only contributed significantly to PSP’s success but has also been recognized as one of the top 25 women in retail on the rise in 2022. Beyond work life, Michelle finds fulfillment in a loving family life, with her husband and adult human daughter and son, along with her delightful four-legged companions—Coco Chanel, Oliver and Hudson Harding.

Heidi Char is Senior Vice President of Human Resources at Pet Supplies Plus, where she leads recruiting, compensation, benefits, payroll and people strategy for more than 5,000 team members nationwide. Passionate about pets and people, Heidi focuses on building engaging, purpose-driven workplaces that empower teams to deliver exceptional care, products and experiences for pets and the neighbors who love them.

Since joining Pet Supplies Plus in 2011, Heidi has helped shape a strong, pet-loving culture aligned with the company’s growth and mission. She previously held senior HR leadership roles at Westinghouse Electric, Comerica Bank and The Pepsi Beverages Company. Heidi holds a bachelor’s degree from Michigan State University and an MBA from the University of Pittsburgh—and is a proud pet parent to Darby the Shih-Tzu.

Stan Mac joined Pet Supplies Plus in March 2014 as our Vice President of IT Applications with responsibility of leading the transformation of the IT solution portfolio. He was promoted to Senior Vice President (CIO) of Information Technology in April 2018 and leads the IT Team responsible for technology at Pet Supplies Plus’s stores (corporate and franchise), distribution centers and Pet Central.

Before joining Pet Supplies Plus, Stan worked for Carhartt as the Director of Information Systems. Prior to that, he was Director, Information Technology for Sears Holding Corporation with a focus on Merchandising, Supply Chain and Logistics systems. Stan also held a series of progressive roles for Kmart Corporation.

Stan earned his bachelor’s degree in management and organization development from Spring Arbor University in Spring Arbor, Michigan. He and his wife have four human daughters and a labradoodle named Lexi.